FAQs
Welcome to SHOPSABRINACARPENTERS! Below are answers to some frequently asked questions to assist you in navigating our website and services:
How do I place an order?
To place an order, simply browse our website, select the items you wish to purchase, and add them to your shopping cart. Once you’re ready, proceed to checkout, where you will provide your shipping and payment information to complete your purchase securely.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, and American Express. At checkout, select your preferred payment method and securely enter your card details.
Do I need to pay customs fees for my order?
All orders are shipped duty-paid worldwide. If you receive an import duty bill, please forward it to us, and we will handle the charges on your behalf.
How can I track my order?
After your order is shipped, you will receive a confirmation email containing a tracking number. Use this number to monitor the status of your shipment and its estimated delivery date.
How long will it take for my order to arrive?
Delivery times typically range from 9 to 25 business days, depending on your location. If your order has not arrived within 25 days, please contact your local post office or reach out to us for further assistance.
What is your return policy?
We offer a 30-day return policy for eligible items. To initiate a return, please contact our customer service team with your order number and the details of the item(s) you wish to return. For more information, kindly refer to our refund policy.
Do you offer international shipping?
Yes, we proudly offer international shipping to over 200 countries. Enjoy free shipping on orders over $79.90, ensuring our products reach fans worldwide with exceptional value and service.
How can I contact customer support?
If you have any questions or concerns, our customer support team is ready to assist you. You can reach us via email at service@shopsabrinacarpenters.com. We aim to respond promptly to all inquiries.
Are your products eco-friendly?
We are committed to sustainability and environmental responsibility. While not all of our products may be labeled as eco-friendly, we prioritize sourcing from environmentally conscious suppliers and strive to minimize our environmental impact.
Can I modify or cancel my order after it has been placed?
Once an order has been processed, modifications or cancellations may be difficult, especially if it has already been shipped. However, please contact customer service as soon as possible, and we will do our best to accommodate your request.
Thank you for visiting SHOPSABRINACARPENTERS. We hope these FAQs are helpful. If you have any further questions or need assistance, feel free to contact us at service@shopsabrinacarpenters.com.